MEET DAN

Coffee Boy Owner

Dan heads up the team at Coffee Boy who are an ever expanding national brand. They currently sit at 4 sites from Leeds all the way up to Glasgow, with plans to open another 3 before the end of 2024.

From their inception in 2014, we have worked closely with them to create a brand which can compete on the high street with the likes of Starbucks and Costa.

Their sites range from a 90 seater sit down venue, to a takeout style container renovation. Offering this variation in venue style has given them the ability to pop up almost anywhere as a new project.

The challenge of being a fast growing franchise is keeping your stores consistent and in uniform. This involves maliculous organisation to ensure a brand identity is recognisable and trusted.

We have worked together on creating a bespoke coffee, a training system for all staff, equipment packages, layout and bar design and much more, to ensure each new site get’s the attention to detail needed to succeed.

THE EQUIPMENT

With each new site we look at the space, estimated footfall and budget to determine which equipment package we put in to get the best out of the site.

Working with La Spaziale and Mahlkonig, we are able to offer the equipment required to take on any volume and ensure consistency and ease of use for the barista’s. For their Barnsley store, the team opted for 2x S40’s, an E80 for their House Blend, an Anfim P1 for their Decaf and a Puq Press.

Having 2x 2group machines enables the team use both when busy, and only 1 during slow periods. If one breaks down, they are also still able to keep serving – something which a lot of people do not consider when choosing a 3 group or 4 group over this set up.

At Coffee Brothers, we have a network of engineers who aim to get to breakdowns within 24hrs. We also have a stash of ‘life-saving’ machines and grinders at our HQ ready to plug in and play so you are never without the ability to serve.

Dan and his team also opted for a built in jug rinser, a stand alone water boiler and a filter machine on our free on loan speciality filter plan.

This enables each site to serve a new Speciality Seasonal filter coffee every 3 months chosen and cupped by us, without having to invest in the equipment to serve it.

DESIGN & LAYOUT

Coffee Boy’s sites vary in shape and size. Ranging from a single container style build, a drive thru, to a 90 cover site with inside and outside seating. With different formats comes the challenge of having to have different systems and work flow’s in place to ensure the consistency and standards are still met.

At CB’s we have the experience and knowledge to advise on preferred machine placement, plumbing and electrics. We visit sites to survey the space for the best counter layout for the most efficient work flow. This is extremely beneficial when Coffee Boy are opening new venue to ensure no restructuring is needed at a later date.

A highly overlooked stage when building a new project is the way in which an order flows. This is from the customer entering the building to the drink/food being delivered.

If you choose table service for example, the staff will interact on average 5 times with that table. Whereas counter service only will lead to 1 interaction.

Coffee Boy know this and have adapted their systems across different sites to get the best out of the space.

A TRUE PARTNERSHIP

To all customers we offer support with social media content seen in this brochure, working with @ElevateCreative to capture your projects and bring them to life. For Coffee Boy this has given them a video which they can show new franchisees a working site and a bank of images for media use.

Promo material can be a headache, which is why we take care of this. Bespoke branded digital artwork, Posters, table toppers, stickers and much more all included.

We even created a snazzy online ordering platform which enables managers to order same day delivery (before 9am) so all our customers. With this linking straight to our accounting platform, you can simply add to basket and we will do the rest.

We understand what it means to be a partnership. Coffee Boy have partnered with us due to our knowledge and expertise in the sector. asa family we have had 5 hospitality venues over the last 20 years, which gives us the ability to understand different layouts, systems and needs of a space.

We work very closely with them on developing their staff’s skills. A lot of time goes into creating a training structure which works – offering 3 different training courses – Basic, Latte Art and Advanced Skills. This ensures all staff working on the machines are at a level which we can all be proud of. Spending more time with managers of the technical side of equipment, coffee knowledge and implementing their training to new starters.

Oh, and everything discussed is free of charge… we value doing more for you to grow your business. It’s what we come to work for!

SO WHAT DO WE DO?

Watch the video for a full recap of everything we do here at coffee brothers.